Q: What does the web site migration service involve? Will my web site be safe?
A: If your present hosting provider can no longer meet the necessities of your site, or when you suffer from constant downtime, or if you are made to wait for hours for the customer support staff to get back to you, it may be a good idea to change your provider, i.e. to transfer all the files for your websites together with your databases from your current provider to your future provider. At NEXSTAR, we realize that this can be difficult and time–consuming. That’s why we’ll perform all that for you at no cost!Our highly qualified technical staff reps will transfer your website content from your current web hosting provider to us. Our techs have broad experience migrating websites and are able to handle everything – from an average WordPress–driven blog or Joomla™ CMS–powered site, to a highly complex, custom–made web application.
Q: How much time will it take for my web site to be transferred over to your platform?
A: There are many factors to think about – the overall amount of web files, the size of the database, the complexity of the web site itself and the present workload of our web site migration professionals, etc. Nonetheless, we do our very best to perform all web site migrations in a 48–hour time frame. Smaller web sites are transferred much faster – typically in less than 24 hours.
Q: What info will I need to provide to your Website Migration Department?
A: We’ll need the login details for your current web hosting provider’s Control Panel as well as the website’s name (domain name).
Q: My present web hosting account has sensitive info inside. How can I trust you?
Q: What about downtime? Will my web site be unavailable?
A: While we transfer your web site, it will be available both in your web hosting account with us and in your account with your old hosting provider. As soon as the transfer is over, we’ll make sure that everything is working properly and that the integrity of your web content is not affected before informing you that the migration is done. After that, we’ll explain to you how to move the domain to your hosting account with us and how to modify the DNS records.
Q: Will my current web hosting provider discover that I’m leaving them?
A: Nah. Aside from your login info for the Control Panel, we will not need anything. We will never touch base with your web hosting provider. They will not know anything about the transfer either.
Q: Which hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–based hosting platform given that we can get access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we are unable to migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.