Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction warranty with all of our Linux shared web hosting packages, which means every single advice question you email is going to be responded to within 1 hour maximum. Our support staff members have been trained to very quickly handle any issue and to supply you with reasonable guidance on any problem that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is offered by a crew of skilled specialists that are ready to answer to your questions as quickly as possible. You can get hold of the tech support crew by starting a customer assistance ticket from your Hosting Control Panel or by submitting us an email. On working days, you may also call us on the telephone or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need support while performing tasks within the Control Panel, you could always select the Help control key and locate your query in the selection of articles or blog posts that will came up. We have also turned almost all the posts into instructional videos. The collection of video clips will load if you select the Videos option located on the top right.