Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Reply Warranty

  • Our tech help and support team is online 24x7x365 to take care of all of your current assistance demands. Every ticket you send to us is going to be replied to within maximum 1 hour. If your case calls for the help of one of our administrators, we’ll send the ticket to the technician on duty and will let you know that the situation is under control.

  • Top quality support service

  • Expert Technical Help Service

  • We are on–line for you day and night to deliver information and customer support as well as to assist you with any trouble that you could come across whilst supervising your virtual server. We will support all installed in advance programs, including your Operating System, server admin panel (with respect to the VPS type) and the Hosting Control Panel designed 100% by us.

  • Intuitive help center

  • An Informative Help Zone

  • A comprehensive and frequently updated article base is integrated into our in–house built Hosting Control Panel. It offers quick tips about how to conduct all of the basic site managing tasks. The Help area supplies thorough how to article tutorials and step by step video training. You can open the Help zone by clicking the Help or Video buttons in the right part of each Control Panel section.