When your hosting company offers live chat support, you'll be able to talk to an agent in real-time and find out helpful info or get a problem resolved promptly. The main advantage of using chat rather than calling to consult with a live person is that you will need only a computer with world wide web access, which means that you will not pay any charges in case you are in another state or country. What's more, it'll be easier to copy and paste details for example domains, usernames or error messages i.e. details which are sometimes hard to provide to the other party on the phone. The real-time chat is also a much faster solution to contact your web hosting company's support crew compared to using a ticketing system. Last, but not least, in the event that some situation needs a little more time to be taken care of, you'll be able to do something else entirely while you wait for guidance on the live chat, so you won't waste time - something that is not possible in case you are on the phone.

Live Chat Support in Shared Web Hosting

We provide a live chat support service for all of the Linux shared web hosting that we offer and we're able to assist you with almost everything live. In case you don't have an account with our company yet, we'll be able to give you more information about the packages to help you to select the most suitable package. If you are an active customer, we're able to help you with any billing or general issue and also with multiple common technical issues, such as an e-mail address installation in a desktop e-mail client. If you cannot call us for whatever reason or you are in some country where we do not have a local phone number, our live chat is the best choice to contact us. Of course, some troubles need extra time to analyze and test, therefore you'll have to open a ticket to our technicians, but nonetheless, we are able to save your time and assist you with many troubles on the chat.